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If you’ve ever filed a rebate, mailed a trade-in, or sent a device for repair to Samsung, you may have come across a peculiar address: Samsung PO Box 12987 . A quick search for “Samsung PO Box 12987 model name” leaves many people scratching their heads.
Is this a secret warehouse? A specific department? And why does “model name” keep popping up in the same search?
Let’s clear up the confusion. PO Box 12987 is a legitimate mailing address used by Samsung Electronics America , typically located in La Mirada, California (or sometimes associated with City of Industry, CA – postal logistics often group these locations).
If you’re preparing to ship your phone or tablet there, double-check the model name in your device settings () and follow Samsung’s shipping instructions to the letter. Have you mailed a device to Samsung PO Box 12987? Share your experience in the comments below – good or bad, it helps others avoid the guesswork!
However, if you received a shipping label or instructions that say: “Send your device to Samsung PO Box 12987” …then the refers to your Samsung device (phone, tablet, watch, earbuds). For example:
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