Why? Because we forgot that efficiency isn’t about going faster. It’s about stopping less.
We turned off the constant "re-routing" pings. We stopped interrupting drivers with "optimized" changes while they were parallel parking. We learned that a bad plan executed perfectly is better than a perfect plan changed three times mid-route. dispatchit
If you are a customer reading this: Stop clicking "Expedite." Your patience is the greenest fuel we have. When you give us four hours instead of forty minutes, we give you reliability. That is the trade. dispatchit
